The costadelhome.com website (“our website“) is operated by Costa del Home Digital S.L.
Respecting information privacy
Problems or Questions
What personal information we collect and why?
In order to provide you with services, answer your enquiries, deal with your requests or improve the services we offer you, we may collect and process the following personal information about you:
If we do not collect this personal information from you, we may not be able to provide you with the services or assistance you have requested.
How do we use your personal information?
We may use personal information in the following ways:
Who do we disclose your information to?
We may disclose information held about you to the following types of organizations:
We also disclose real estate agent contact details (which may include a profile photo) in association with listings or advertisements on our website.
Storage, Security and Processing
We strive to ensure the security, integrity and privacy of personal information submitted to our websites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure. However, we will endeavour to take reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also use reasonable endeavors to ensure its security on our systems. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we are not responsible for events arising from unauthorized access to your personal information.
Data (including personal data) submitted by costadelhome.com’s customers and visitors to our website may be held on servers located in Spain or in the data centres of Costa del Home Digital S.L. outsourced data processors with data centers in the United States of America and Europe. The purposes of transfer of data outside of Spain are the secure storage, back-up and retrieval of data. Costa del Home Digital S.L. has implemented policies and procedures to safeguard the secure storage and processing of data intra-group, has verified the security arrangements of its outsourced data processors and has implemented contractual arrangements intra-group and with its outsourced data processors in accordance with the Organic Law 15/1999, of 13 December, of Personal Protection Character Law and Royal Decree 1720/2007. You give consent to the transfer of personal data on these terms and for the purposes described above.
Correction and access
We will endeavor to take all reasonable steps to keep accurate and up to date any information which we hold about you. If, at any time, you discover that information held about you is incorrect, you contact us to have the information corrected. You can also gain access to the personal information we hold about you, subject to certain exceptions provided for by law. To request access to your personal information, please contact us.
Cookies are data that a website transfers to an individual’s hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most websites, including our websites, can facilitate a user’s ongoing access to and use of a site. All pages on our website are coded with measurement software which is transparent to the user. The software makes use of an invisible image at the bottom of the web page. This software stores a “cookie” in the browser, which contains a unique string. This information is collected and aggregated, and in no way does this unique identifier identify a user personally. Cookies allow us to:
When you visit costadelhome.com (including this website, mobile site and other websites with the costadelhome.com header and/or footer), and the sites of our advertising partners (which may include third party websites), we may place one or more cookies on your computer in order to recognize your computer each time you visit these sites and/or are displayed advertising. These cookies allow us to collect certain information about your web browsing behavior in order to select what advertisements to display to you and to determine the effectiveness of the advertisements. We use the information collected from your web browsing behavior to make assumptions about your characteristics and the things you are interested in, and then display targeted advertising that we believe may be of interest to you. For example, we may select the advertisements we display based on certain interest categories that we have inferred based on:
We also allow other ad serving networks to display advertisements the costadelhome.com site. In these instances code in our web pages direct our ad serving platform to call the advertisement from one of our ad serving networks. The companies in this network may also participate in behavioral advertising. We do not marry any information collected via cookies with any of your personal information for the purposes of behavioral advertising. The cookies used by us for behavioral advertising have an expiry date of no more than 2 years.
Links to Other Sites
We provide links to websites outside of our website, as well as to third party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our websites. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.
How Can I Ask Questions or Raise Concerns?